If you are experiencing homelessness, at risk of losing your home, or struggling to meet your basic needs, help is available.
Caritas is working to provide long-term solutions to homelessness in Guernsey, but our housing project is not yet active. If you need immediate support, the organisations below can offer housing, financial assistance, food, and other essential services.
This page provides details of local support services, including how to contact them. If you are unsure where to start, reaching out to one of these organisations can help you find the right support.
Emergency Contacts
If you feel unsafe or are at risk, do not hesitate to call the police.
Emergency – Call 999 or 112.
Text service – 07781 105538.
Non-Emergency – call (01481) 222222.
Emergency Accommodation
St Julian’s House – Emergency accommodation provider for adults (18+)
Call 01481 220260
Location – St Julian’s House, Vauxlauren’s, St Peter Port
Mental Health Crisis Support
Samaritans – Free, confidential support if you’re struggling or in crisis.
Call 116 123 (24/7)
Email jo@samaritans.org
At Home In Guernsey
A dedicated charity supporting those who are homeless or at risk of homelessness. They provide free confidential support, advice, and guidance to anyone over 18.
Call 07781 150478
Email info@athome.gg
Website athome.gg
Emergency & Temporary Housing
Safer Guernsey
Provides safe accommodation, support, and advocacy for individuals affected by domestic abuse.
Call 24/7 Helpline: 01481 721999
Email: info@safer.gg
Website: safer.gg
Action for Children Guernsey
Action for Children Guernsey supports young people aged 16 to 25 with issues such as homelessness, independent living, leaving care, employability, and substance misuse.
Call +44 800 538 5222
Email guernsey@actionforchildren.org.uk
Location – 5-7 Victoria Court, Victoria Road , St Peter Port
Sarnia Housing Association
Emergency accommodation for individuals or families with at least one child.
Call 07839 192223
Email sarniahousing@outlook.com
Caritas Emergency Sleeping Pods
Our emergency sleeping pods provide safe, dignified overnight shelter for people with nowhere else to stay. Referrals can be made by partner agencies, and people can also contact us directly for support.
WhatsApp or Call: 07911 180263
Email: help@caritas.org.gg
Food & Essentials
Guernsey Welfare Service
Provides food bank support, essential household items, emergency financial assistance, as well as shower and phone charging facilities for those in need.
Opening Times
Monday – Wednesday 9am – 1pm
Thursday 2pm – 6pm
Friday 9am – 1pm
Call 07839 724300
Email info@welfare.gg
Website guernseywelfare.com
Location The Caves, Upper Mansell Street, St Peter Port,
Trinity Café
A community café offering affordable meals, with a Pay It Forward scheme allowing customers to pre-pay for a meal or drink for someone in need.
Open Thursday & Friday during term time 9am – 2pm
Website holytrinity.org.gg/491/Trinity-Café
Location Holy Trinity Church, Trinity Square, St Peter Port
Styx Centre
Every Thursday they offer a free community drop-in offering coffee, lunch, social activities, and access to a food bank collection point, with signposting to other services.
Call 01481 267319
Email office@styxcentre.gg
Website styxcentre.gg
Location St Peter’s Church, Rue de Longfrie, St Pierre du Bois
Health Connections Charity Shops
The shops offer clothing such as winter coats for free to those in need.
Call 01481 227470
Email hello@healthconnections.gg
Website healthconnections.gg/shop
Locations 10-12 Smith Street, St Peter Port
Market Square, St Peter Port
Olio Guernsey Community
A local food-sharing initiative where individuals and businesses offer surplus food for free to reduce waste and support those in need.
This is done via an app, found here.
The Mill Street Community Café
A volunteer-run café offering affordable meals in a welcoming space, supporting those facing difficulties with menu items priced from £1 to £5.
Call 01481712138
Website millstreet.cafe
Location 35 Mill Street, St Peter Port, GY1 1HW
Financial Support
Citizens Advice Guernsey
Provides free, confidential advice on financial issues, benefits, debt, housing, and other essential support services.
Opening times
Monday, Tuesday, & Thursday 9.30am – 4pm
Wednesday 9.30am – 6.30pm
Friday 9.30am – 12.30pm
Call 01481 242266
Website citizensadvice.org.gg
Location GROW Hub, Petits Quartier Vinery, Coutanchez, St Sampsons
Guernsey Community Savings
A non-profit organisation assisting financially excluded Guernsey residents by providing access to basic banking services and financial management education.
Call 01481 700360
Email information@gcs.gg
Location (by appointment) 20 Mansell Street, St Peter Port
Mental Health & Wellbeing Support
Guernsey Mind
Provides mental health support, counselling, and wellbeing services, promoting open conversations and access to help for anyone struggling. Aged 18 and over.
Opening Hours
Monday – Friday, 9am – 4pm.
Call 01481 722959
Email info@guernseymind.org.gg
Website Guernseymind.org.gg
Location Lions Mind Center, Arsenal Road, St Peter Port
In-dependence Guernsey
A Guernsey charity offering free, confidential support and counselling to individuals affected by drug or alcohol use or gambling addiction.
Call 01481 729000
Email info@independence.gg
Website independence.gg
Location Tudor House, Mill Street, St Peter Port
Healthy Minds (States of Guernsey)
A service for adults aged 18 and over experiencing mild to moderate anxiety or depression, offering short-term therapeutic interventions and guidance on self-help coping strategies.
Call 01481 227744
Email healthyminds@gov.gg
Website gov.gg/healthyminds
Location: (Old tax office, entrance next to Just Games) 2 Cornet Street, St Peter Port
Bailiwick Social Prescribing
Connects individuals with community services and activities to improve wellbeing, offering personalised support and assistance with GP costs.
Call 01481 210433
Email contactbsp@healthimprovement.gg
Website bsp.org.gg
Location KGV Playing Fields, Rue Cohu, Castel
We have done our best to ensure this information is accurate and up to date, but if you notice anything that needs correcting or know of a service that should be included, please let us know
What to do next
If you are in urgent need of shelter, food, or financial assistance, please reach out to the relevant organisation above as soon as possible.
If you are concerned about someone else, you can encourage them to contact these services or reach out for advice on their behalf.
For updates on Caritas’ work and future housing solutions, follow us on social media